Texas Department of Housing & Community Affairs - Building Homes and Strengthening Communities

Report Fraud, Waste and Abuse by Management and Staff of the Texas Department of Housing and Community Affairs

red phoneThe Internal Audit Division of the Texas Department of Housing and Community Affairs (TDHCA) has initiated a toll free hotline that can be used by the general public or other stakeholders, as well as the Department's employees, to anonymously report potential instances of fraud, waste and abuse by TDHCA Management and/or Staff.

Potential fraud, waste or abuse committed by landlords or tenants should be reported at File a Complaint.

Internal Audit contracts with The Network to provide the hotline services. The Network is a third-party administrator of anonymous hotlines. The hotline is available 24 hours a day, 365 days a year and calls are answered by employees of The Network. Information can be provided anonymously via a telephone call, a fax, a letter or an email. If reports are made by fax or email, The Network will ensure that the complaint remains anonymous.

After a call or contact is received, phone interviews are conducted by the Network's interview specialists. Information received by The Network is automatically converted into an incident report which is sent only to Internal Audit. This insures that individuals who call the hotline remain anonymous.

If you would like to report an incident of fraud, waste or abuse, you can contact The Network and make a report in any of the following ways:

By Phone
Call toll free: 877-749-3316

By Mail
The Network
ATTN: Texas Department of Housing and Community Affairs
333 Research Court
Norcross, GA 30092

By Fax
Faxes need to include the following information on the cover sheet:
TO: The Network
ATTN: The Texas Department of Housing and Community Affairs

By E-Mail
Please include “Texas Department of Housing and Community Affairs” in the email text.


Matters brought to the attention of the Department in which fraud, waste or abuse of funds may have occurred will be forwarded to the State Auditor’s Office as required by the Texas Government Code, Section 321.022. This includes American Reinvestment and Recovery Act (ARRA) funds and Disaster Recovery funds for hurricanes Rita and Ike.

Government Code Section 321.022 COORDINATION OF INVESTIGATIONS.

(a) If the administrative head of a department or entity that is subject to audit by the state auditor has reasonable cause to believe that money received from the state by the department or entity or by a client or contractor of the department or entity may have been lost, misappropriated, or misused, or that other fraudulent or unlawful conduct has occurred in relation to the operation of the department or entity, the administrative head shall report the reason and basis for the belief to the state auditor. The state auditor may investigate the report or may monitor any investigation conducted by the department or entity.

(b) The state auditor, in consultation with state agencies and institutions, shall prescribe the form, content, and timing of a report required by this section.

(c) All records of a communication by or to the state auditor relating to a report to the state auditor under Subsection (a) are audit working papers of the state auditor.

You can also directly file a complaint with the State Auditor's Office at 1-800-TX-AUDIT or online at sao.fraud.state.tx.us/hotline.aspx.