When can I renew my
license? As early as 60 days prior to the license expiration date,
and as late as 365 days after expiration.
A license that has been expired
for 90 days or less may be renewed at a cost of 1 ½ times
the normally required renewal fee. This will be automatically
calculated, and payment of the full amount will be required
upon renewal.
A license
that has been expired for more than 90 days but less than
one year may be renewed at a cost of two times the normally required
renewal fee. This will be automatically calculated, and payment
of the full amount will be required upon renewal.
If a license has been
expired for one year or more, it cannot be renewed. You may obtain
a new license by complying with the requirements
and procedures for obtaining an original license. (Top)
How do I know if I am
eligible?
You may be eligible to renew your license online if you can certify that
these are true statements (items 3 - 7 do not apply to salespersons):
Neither I, nor a corporate officer or partner, have acquired a criminal record, which may consist of conviction, deferred adjudication, plead guilty, or nolo contendere, for any felony or misdemeanor offense, other than a Class C Misdemeanor for traffic violation, in the last 24 months.
I have completed the required 8 hours of continuing education.
There has been no change in business name that has not yet been reported
to TDHCA.
There has been no change in location that has not yet been reported
to TDHCA.
There has been no change in corporate officers that has not yet been
reported to TDHCA.
I am not in arrears on any taxes owed the State of Texas.
What do I do if
I’m not eligible to renew online?
You must submit your renewal application by mail or in person. You may also
be required to submit other supporting documentation to prove eligibility
for license renewal. License renewal information and applications are available
on the web at https://www.tdhca.state.tx.us/mh/industry-info.htm.
(Top)
If I renew online,
will I get my license faster than if I renew by mail or in person?
Processing time is 7 working days from the date that all renewal requirements
are met and payment is processed. Online renewals are submitted daily to
the agency, eliminating the mailing time to the agency. (Top)
How does the online renewal
process work?
The process is simple. First, on the “Login” page you enter your
license number, all 14 characters (i.e. MHSLSP00099999). On the same page
you enter your license expiration date in MMDDYYYY format (i.e. 09052004),
which allows the application to verify eligibility. If you are eligible to
renew, you will be given an option to proceed with the online renewal process.
Next, you will have an opportunity to review and update your mailing address.
Then you will move to the Invoice Page, where you will certify the information
you have provided and enter payment information. Finally, you will have the
opportunity to view and print the transaction receipt. The renewed license
will be mailed to the licensee by TDHCA. (Top)
Can I change my name as
part of the online renewal or address change?
No, name changes must be done in writing to the TDHCA Austin office, providing
all required documentation. (Top)
Can I change my
address at the time of renewal?
Yes, you can change your MAILING address at the time of renewal. Your license
and any future correspondence will be mailed to the mailing address that
you provide. For changes to the location or physical address or your business,
please contact TDHCA directly. (Top)
Are
there any continuing education requirements for renewing my license? Proof of successful completion of 8 hours of continuing education is required for all license renewals. (Top)
Can I print a copy of my entire
license/registration renewal information?
Yes, there is a printer friendly version of the renewal information available.
(Top)
What online payment
options are available?
Payments can be made by credit card (Visa, MasterCard, Discover, American
Express) or ACH electronic check. (Top)
What information do I need
to make a payment online?
For a credit card payment, you will need a valid credit card number, the
credit card type, the credit card expiration date (month and year), and the
complete billing name and address. (Top)
Can I use my printed
payment receipt as a temporary license?
No, the printed receipt only verifies that you have applied and paid for
your renewal. (Top)
When I renew online, it does not recognize my license number. Does this have to be case sensitive?
Yes, the license types must be entered in all CAPS. Additionally, the license number must be 14 characters long. For example:
