Participating Owner/Agents
The Owner/Agents of properties participating in the Section 811 Project Rental Assistance (PRA) program play a critical role in the success and administration of the program.
TDHCA has developed training materials to assist Owner/Agents operate the Section 811 PRA Program.
The Owner/Agent Manual provides information to help Owners and Property Managers understand the Section 811 PRA Program. Owners/Property Managers managing units assisted by the 811 Program must follow the procedures described in the manual and use this information in conjunction with other TDHCA materials created for other funding sources to which a property may be subject.
Property Management Forms and Materials
General Administration |
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Guidance for property owners and management agents |
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Frequently Asked Questions from community managers and owners/agents |
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Describes the TDHCA requirements of the Section 811 PRA Program. |
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Describes the occupancy requirements and procedures governing the HUD-subsidized Section 811 PRA Program. The handbook also addresses the property management procedures and the rights and responsibilities of in-place tenants and property owners. |
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Must be submitted to TDHCA when requesting changes to rent or utility allowances |
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Describe the requirements of the Section 811 PRA Program. All properties under a Rental Assistance Contract are subject to the requirements as applicable. |
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Helpful reference resource |
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Helps TDHCA and SHCC assess the capacity of each property to transmit data to TRACS |
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Fair Housing |
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Must be placed in the office where referrals occur |
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Must be placed in the office where referrals occur |
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For more information regarding Fair Housing please visit TDHCA’s Fair Housing 101 at https://www.tdhca.state.tx.us/fair-housing/
Required Forms that Must Be Provided to Tenants Before Move-in |
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HUD Model Lease (PDF) HUD Model Lease (DOC) |
Must be used for each participating Section 811 PRA Unit and signed by the household |
As a requirement of the 10 TAC 10.613, there are no liens or lockouts for unpaid sums. As the HUD Model lease does not include these requirements, this addendum, or a similar addendum approved by TDHCA, must be included with the HUD Model Lease to incorporate these provisions in accordance with Texas Government Code 2306.6738. |
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HUD-91067 |
HUD is in the process of updating the VAWA Lease Addendum (form HUD-91067) to include 811 PRA properties. Therefore properties should wait to implement the VAWA Lease Addendum until the form is updated and issued by HUD. |
Prior to occupancy of any Section 811 unit by an Eligible Applicant, the unit must be inspected. The Eligible Applicant must be given the opportunity to be present for the move-in unit inspection. |
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Prior to occupancy of any Section 811 unit by an Eligible Applicant, the unit must be inspected. If the Eligible Applicant waives their right to be present, this form must be completed and placed in the tenant’s file – must be signed by the tenant if they waive this right |
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Required to be provided to Eligible Applicant; Optional for the Eligible Applicant to complete: Contact for Person or Organization: Supplement to Application for Federally Assisted Housing |
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Required to be provided to Eligible Applicant; Optional for the Eligible Applicant to complete: Race and Ethnic Data Reporting Form for All Household Members |
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HUD-9887 & HUD-9887-A and Fact Sheet (HUD.gov PDF) |
Required HUD forms to be completed by Eligible Applicants Consent form and Fact Sheet |
Required to be provided to Eligible Applicants: Tenant rights responsibilities of HUD-assisted multifamily housing projects. |
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Resident Rights and Responsibilities Brochure (Languages other than English) |
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| HUD Fact Sheet “How Your Rent is Determined” | Required to be provided to Eligible Applicants: General guide to inform Owners and HUD-assisted residents of the responsibilities and rights regarding income disclosure and verification. |
Optional form: "Is Fraud Worth It?" |
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EIV & You brochure (HUD.gov PDF) |
Required to be provided to Eligible Applicant: Educational brochure on Enterprise Income Verification |
HUD Form to capture tenant data that is transmitted to HUD |
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Required Notices that Must Be Used During Tenant Recertifications |
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Initial Notice (Annually) |
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First Notice (120-day) |
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Second (90-day) – Provided as-needed |
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Third (60-day) – Provided as-needed |
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Sample Files |
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Helps ensure tenant files are complete and contain all required information and forms relevant to occupancy at the property. |
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This checklist is not mandatory. The Development is responsible for ensuring the tenant file is compliant. |
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The sample Notice to Vacate is not required; however, contains all language required per HUD Handbook 4350.3 8-13(B). |
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The sample Notice to Vacate is not required; however, contains all language required per HUD Handbook 4350.3 8-13(B). |
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The sample Notice of Non-Renewal is not required; however, contains all language required per HUD Handbook 4350.3 8-13(B). |
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The sample Notice of Non-Renewal is not required; however, contains all language required per HUD Handbook 4350.3 8-13(B). |
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| Damage Fund | |
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| Damage Fund Policy and Procedure and Owner/Agent Certification (PDF) | Procedure for properties seeking a reimbursement for damages and required certification |
| Request for Damage Fund Payment (XLS) | Required form for Referral Agents and Applicants to request Barrier Busting Fund Payment after property-level rejection |
Referral to Property
TDHCA and the agencies within HHSC have a referral system to identify prospective Section 811 tenants, qualify those tenants (both income and disability status), and assist the prospective tenant with selecting one or more property specific waiting lists among those properties that have commitments to Section 811 units once they become available.
A Rental Assistance Contract is the contractual obligation with HUD for the property to provide a specific number of Section 811 units. Notices of vacancies must be made to the TDHCA POC for all units committed in the RAC are not yet occupied at initial occupancy or unit turnover. The Owner/Property Manager must notify the TDHCA POC as soon as they are aware that a vacant unit(s) is available, but at a minimum within seven calendar days from vacancy. When notified of an available unit, the TDHCA POC works with a Referral Agent(s) to identify one or more eligible Section 811 applicants from the waiting list for the property. The eligible applicants will be notified that a unit is available. The applicant has seven calendar days to let the TDHCA POC and/or Owner/Property Manager know whether they are interested in the unit.
To ensure the unit is leased in a timely manner, the TDHCA POC will only refer Section 811 applicants that have been verified by TDHCA to have all of their necessary backup documentation and are ready to fill out an application at the property. The Owner/Property Manager is required to take the applicants in the order in which they are referred by TDHCA.
Key Contacts
Section 811 Program Director |
Bill Cranor |
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Waiting List Lead |
Kaitlin Devlin |
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Section 811 Program Administrator |
Katherine Cole |
